{"id":1901,"date":"2026-10-16T10:52:53","date_gmt":"2026-10-16T07:52:53","guid":{"rendered":"https:\/\/kemaro.ee\/?page_id=1901"},"modified":"2026-10-20T10:32:45","modified_gmt":"2026-10-20T07:32:45","slug":"maintenance-packages","status":"publish","type":"page","link":"https:\/\/kemaro.ee\/en\/maintenance-packages\/","title":{"rendered":"Maintenance Packages"},"content":{"rendered":"\n<style>\n@import url(\"https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@300;400;500;600;700&display=swap\");\n:root{--k-blue:#2f7bbb;--k-blue-light:#7db7ea;--k-dark:#25292d;--k-grey:#363c42;--k-light:#f6f6f6;--k-line:#e3e6e9;--k-muted:#5f666c}\nbody{overflow-x:clip}\n\n.kemaro-section.kemaro-section{box-sizing:border-box;font-family:Nunito,sans-serif;color:var(--k-grey);padding:80px 24px;margin-left:calc(50% - 50vw);margin-right:calc(50% - 50vw);width:auto;max-width:100vw;scroll-margin-top:110px}\n.kemaro-section.kemaro-section *{box-sizing:border-box}\n.kemaro-section.kemaro-section 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20px}\n.kemaro-strip-side,.kemaro-cta-contact{text-align:left}\n.kemaro-strip-cols,.kemaro-cta-cols{gap:16px!important}\n}\n<\/style>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-hero\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns are-vertically-aligned-center kemaro-hero-cols\">\n<div class=\"wp-block-column is-vertically-aligned-center\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">KEMARO SERVICE<\/p>\n\n\n\n<h2 class=\"wp-block-heading kemaro-hero-title\">Keep your robot running.<br>Keep your costs under control.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">KEMARO maintenance plans help prevent downtime, monitor your robot&#8217;s technical condition and make maintenance costs predictable \u2013 for both purchased and rented robots.<\/p>\n\n\n\n<div class=\"wp-block-buttons\">\n<div class=\"wp-block-button kemaro-btn-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"#paketid\">Choose a maintenance plan<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline kemaro-btn-secondary is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"#kontakt\">Ask for advice<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center\">\n<div class=\"wp-block-group kemaro-hero-card\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-card-head wp-block-paragraph\">KEMARO CARE <span class=\"kemaro-online\">\u25cf ONLINE<\/span><\/p>\n\n\n\n<p class=\"kemaro-hero-stat wp-block-paragraph\"><strong>24\u00d7<\/strong> remote checks per year<\/p>\n\n\n\n<p class=\"kemaro-hero-stat wp-block-paragraph\"><strong>6\u00d7<\/strong> scheduled visits per year<\/p>\n\n\n\n<p class=\"kemaro-hero-stat wp-block-paragraph\"><strong>1\u00d7<\/strong> annual service in the FULL CARE plan<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-light\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns kemaro-intro-cols\">\n<div class=\"wp-block-column\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">WHY A MAINTENANCE PLAN?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Less downtime.<br>Better reliability.<br>A clearer budget.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<p class=\"wp-block-paragraph\">An autonomous cleaning robot has to be ready to work whenever your business needs it. Regular remote monitoring and preventive maintenance help you spot wear earlier, plan the necessary work and reduce the risk of unexpected breakdowns.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns kemaro-cards\">\n<div class=\"wp-block-column kemaro-card\">\n<h3 class=\"wp-block-heading\">Preventive<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We notice deviations before they turn into longer downtime.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column kemaro-card\">\n<h3 class=\"wp-block-heading\">Professional<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your robot&#8217;s condition is monitored by a KEMARO technician and an official service partner.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column kemaro-card\">\n<h3 class=\"wp-block-heading\">Predictable<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You choose the right service level and know your monthly maintenance cost.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"paketid\" class=\"wp-block-group alignfull kemaro-section kemaro-grey\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">THREE SERVICE LEVELS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Choose the right maintenance plan for your robot<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All plans are designed to maintain the reliability of your KEMARO robot. If needed, we will help you choose a plan to match the robot&#8217;s workload and site.<\/p>\n\n\n\n<div class=\"wp-block-columns kemaro-plans\">\n<div class=\"wp-block-column kemaro-plan\">\n<p class=\"kemaro-badge wp-block-paragraph\">REMOTE MONITORING<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">REMOTE<\/h3>\n\n\n\n<p class=\"kemaro-plan-desc wp-block-paragraph\">Regular remote checks and a technical overview without an on-site visit.<\/p>\n\n\n\n<p class=\"kemaro-price wp-block-paragraph\">49 \u20ac <span>\/ month + VAT<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list kemaro-checklist\">\n<li>Remote robot check twice a month<\/li>\n\n\n\n<li>Review of operating history and error messages<\/li>\n\n\n\n<li>Check of usage and possible deviations<\/li>\n\n\n\n<li>Wear-part condition monitoring<\/li>\n\n\n\n<li>Maintenance and replacement recommendations<\/li>\n\n\n\n<li>Customer notification of any problem detected<\/li>\n\n\n\n<li>Remote technical support<\/li>\n<\/ul>\n\n\n\n<p class=\"kemaro-plan-note wp-block-paragraph\">Suitable for customers who want professional remote monitoring and preventive recommendations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column kemaro-plan\">\n<p class=\"kemaro-badge wp-block-paragraph\">PREVENTIVE MAINTENANCE<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CARE<\/h3>\n\n\n\n<p class=\"kemaro-plan-desc wp-block-paragraph\">The REMOTE plan plus regular professional on-site inspections.<\/p>\n\n\n\n<p class=\"kemaro-price wp-block-paragraph\">119 \u20ac <span>\/ month + VAT<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list kemaro-checklist\">\n<li>All REMOTE plan services<\/li>\n\n\n\n<li>On-site maintenance visit every 2 months<\/li>\n\n\n\n<li>Up to 6 scheduled visits per year<\/li>\n\n\n\n<li>Inspection of brushes, filters and seals<\/li>\n\n\n\n<li>Inspection of wheels, sensors and LiDAR<\/li>\n\n\n\n<li>Inspection of charging and the charging station<\/li>\n\n\n\n<li>Test run and maintenance recommendations<\/li>\n<\/ul>\n\n\n\n<p class=\"kemaro-plan-note wp-block-paragraph\">Suitable for a robot that works regularly and whose downtime risk you want to reduce proactively.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column kemaro-plan kemaro-plan-featured\">\n<p class=\"kemaro-badge wp-block-paragraph\">RECOMMENDED<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FULL CARE<\/h3>\n\n\n\n<p class=\"kemaro-plan-desc wp-block-paragraph\">The most complete solution \u2013 maintenance and planned wear parts for a single monthly fee.<\/p>\n\n\n\n<p class=\"kemaro-price wp-block-paragraph\">239 \u20ac <span>\/ month + VAT<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list kemaro-checklist\">\n<li>All REMOTE and CARE plan services<\/li>\n\n\n\n<li>1 annual service<\/li>\n\n\n\n<li>Annual planned wear-parts package<\/li>\n\n\n\n<li>Wear parts replaced as maintenance needs require<\/li>\n\n\n\n<li>Up to 6 on-site maintenance visits per year<\/li>\n\n\n\n<li>Priority technical support<\/li>\n\n\n\n<li>Replacement robot during repairs, if needed<\/li>\n\n\n\n<li>Predictable regular maintenance cost<\/li>\n<\/ul>\n\n\n\n<p class=\"kemaro-plan-note wp-block-paragraph\">The best choice for customers who want minimal administrative effort and the most predictable annual cost.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-light\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">FULL CARE<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Planned wear parts are included in the price<\/h2>\n\n\n\n<div class=\"wp-block-columns kemaro-fc-cols\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-fc-card\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">One monthly fee. Fewer surprises.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FULL CARE includes wear parts planned for normal use, up to the annual quantities listed below. Parts are replaced according to actual wear and maintenance needs.<\/p>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile kemaro-stat-cols\">\n<div class=\"wp-block-column\">\n<p class=\"kemaro-stat wp-block-paragraph\"><strong>12 months<\/strong>service period<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<p class=\"kemaro-stat wp-block-paragraph\"><strong>6 visits<\/strong>on-site inspections<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<p class=\"kemaro-stat wp-block-paragraph\"><strong>24<\/strong>remote monitoring checks<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-columns kemaro-part-cols\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-mini\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-mini-num wp-block-paragraph\">2\u00d7<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">disc brush<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Planned wear according to the robot&#8217;s actual workload.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-mini\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-mini-num wp-block-paragraph\">1\u00d7<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">roller brush<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Main brush replacement as needed, within the plan&#8217;s annual limit.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns kemaro-part-cols\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-mini\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-mini-num wp-block-paragraph\">4\u00d7<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">air filter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Filter condition is checked regularly and filters are replaced when needed.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-mini\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-mini-num wp-block-paragraph\">1\u00d7<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">seal kit<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lips and seals \u2013 up to one set per year under normal wear.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-grey\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">QUICK COMPARISON<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Everything important at a glance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The scope of service grows with the level of robot reliability and cost predictability.<\/p>\n\n\n\n<figure class=\"wp-block-table kemaro-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Service<\/th><th>REMOTE<br>49 \u20ac<\/th><th>CARE<br>119 \u20ac<\/th><th>FULL CARE<br>239 \u20ac<\/th><\/tr><\/thead><tbody><tr><td>Remote check 2\u00d7 per month<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Monitoring of error messages and operating history<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Wear-part condition monitoring<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>On-site inspection every 2 months<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Up to 6 scheduled maintenance visits per year<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Annual service<\/td><td>\u2013<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>2 disc brushes + 1 roller brush<\/td><td>\u2013<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>4 air filters + seal kit<\/td><td>\u2013<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Priority technical support<\/td><td>\u2013<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><\/tr><tr><td>Replacement robot during repairs, if needed<\/td><td>\u2013<\/td><td>\u2013<\/td><td><strong>\u2713<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-light\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<p class=\"kemaro-eyebrow wp-block-paragraph\">CLEAR TERMS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is good to know before choosing?<\/h2>\n\n\n\n<div class=\"wp-block-columns kemaro-faq-cols\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-faq-item\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">Does the plan suit both purchased and rented robots?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. A maintenance plan can be added to both a new robot purchase and a rental solution.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-faq-item\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">Does FULL CARE include all of the robot&#8217;s spare parts?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. FULL CARE includes the planned wear parts named on this page. The battery, electronics, motors, LiDAR, sensors and other repair spare parts are not part of the wear-parts package.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns kemaro-faq-cols\">\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-faq-item\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">When are FULL CARE wear parts replaced?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As needed, based on actual wear, the robot&#8217;s workload and technical inspection \u2013 up to the plan&#8217;s maximum annual quantities.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<div class=\"wp-block-group kemaro-faq-item\"><div class=\"wp-block-group__inner-container\">\n<h3 class=\"wp-block-heading\">Is damage caused by misuse covered?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. Repairs of damage from accidents, impacts, liquid damage, incorrect use or any other damage not caused by normal wear are priced separately.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group kemaro-strip\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns are-vertically-aligned-center kemaro-strip-cols\">\n<div class=\"wp-block-column is-vertically-aligned-center kemaro-strip-main\">\n<h3 class=\"wp-block-heading\">Maintenance through an official KEMARO partner<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Under the KEMARO Gen II warranty terms, the maintenance required during the warranty period must be carried out by KEMARO or an official KEMARO sales partner.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center kemaro-strip-side\">\n<p class=\"kemaro-strip-badge wp-block-paragraph\">3 yrs \/ 5000 h<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"kontakt\" class=\"wp-block-group alignfull kemaro-section kemaro-cta-section\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-columns are-vertically-aligned-center kemaro-cta kemaro-cta-cols\">\n<div class=\"wp-block-column is-vertically-aligned-center kemaro-cta-main\">\n<h2 class=\"wp-block-heading\">Which plan suits your robot?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tell us about your robot&#8217;s workload and site. We will help you choose the right service level and agree on the service area and call-out terms for on-site visits.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center kemaro-cta-contact\">\n<p class=\"kemaro-eyebrow-light wp-block-paragraph\">SALES, RENTAL AND DEMO<\/p>\n\n\n\n<p class=\"kemaro-phone wp-block-paragraph\"><a href=\"tel:+37253092565\">+372 5309 2565<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:info@kemaro.ee\">info@kemaro.ee<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull kemaro-section kemaro-footnote-section\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-inner\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group kemaro-footnote\"><div class=\"wp-block-group__inner-container\">\n<p class=\"wp-block-paragraph\">All prices are shown excluding VAT. Transport and call-out terms for on-site visits depend on the site location and are agreed when the service contract is signed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">FULL CARE wear parts apply within normal use and the maximum annual quantities.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>KEMARO SERVICE Keep your robot running.Keep your costs under control. KEMARO maintenance plans help prevent downtime, monitor your robot&#8217;s technical condition and make maintenance costs predictable \u2013 for both purchased and rented robots. KEMARO CARE \u25cf ONLINE 24\u00d7 remote checks per year 6\u00d7 scheduled visits per year 1\u00d7 annual service in the FULL CARE plan [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":453,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1901","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Maintenance Packages - Kemaro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kemaro.ee\/en\/maintenance-packages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance Packages - Kemaro\" \/>\n<meta property=\"og:description\" content=\"KEMARO SERVICE Keep your robot running.Keep your costs under control. 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KEMARO maintenance plans help prevent downtime, monitor your robot&#8217;s technical condition and make maintenance costs predictable \u2013 for both purchased and rented robots. 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